Questions? Look Here.
Products & Materials
What kind of products do you offer?
We offer a thoughtfully curated range of children’s products, including:
- Kids’ furniture such as chests of drawers, book racks, wardrobes, toy organizers, tables, and chairs
- Everyday essentials like potty training seats, step-up stools, bins, lunch boxes, bottles, backpacks, and money banks
- Decor items including rugs, lamps, trolleys, rope baskets, and more
- A collection of kids’ clothing designed for comfort and style
Are your products safe and easy to maintain?
Yes. All our products are made from child-safe, non-toxic materials.
Furniture and mats can be easily cleaned with a damp cloth, and clothing care instructions—such as machine-washing or dry clean—are provided on each product page.
Ordering & Payment
How do I place an order?
Ordering is simple:
- Browse our website and choose your items
- Add them to your cart
- Proceed to checkout and complete the payment process If you experience any issues, our team is available via WhatsApp or phone to assist you step-by-step.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and select digital wallets. Your payment is processed securely for a smooth checkout experience.
Assembly & Support
Do your furniture items require assembly?
Some of our furniture pieces require simple assembly. Every product includes a manual, and step-by-step assembly videos are available on our website and YouTube channel.
What if I need help with assembly?
If you face any difficulties, feel free to contact us. Our team can assist you over a video call and guide you through the process.
Returns & Refunds
What is your return and refund policy?
We offer easy returns and refunds. Before initiating a return, please email us at contact@thetickletoe.com with your order details.
Once approved, you can send the item back to us. Please note, one-way shipping charges will be deducted from your refund amount. For full details, refer to our Return & Exchange Policy.
Visit Our Warehouse
Can I visit your warehouse to see products in person?
Yes, we’d be happy to welcome you to our warehouse in Noida. You can view our collection and make direct purchases.
For location details, visiting hours, or to schedule a visit, please reach out via phone, WhatsApp, or email.
Customer Care
How can I contact your customer service team?
We're here to help. You can reach us through the following channels:
- Call or WhatsApp: +91 8826006233
- Email: contact@thetickletoe.com
- Or fill out the contact form on our website, and our team will respond shortly.
Still need help?
If your question isn’t covered here, please don’t hesitate to get in touch. Our support team is always happy to assist you.